It has happened again… some list has decided my email address is “dangerous” or spam or something.  Then other lists see I’m on one list and it rolls into my inability to email my best friend.  Total bummer!

At first I wasn’t 100% clear how this happens – here are some ideas from one of the services:

  • The email server at this IP address contains a virus and has been sending out spam
  • The email server at this IP address may be configured incorrectly
  • The PC at this IP address may be infected with a virus or botnet software program
  • An individual in the organization at this IP address may have a PC infected with a virus or botnet program
  • This IP address may be a dynamic IP address which was previously utilized by a known spammer
  • The marketing department of a company at this IP address may be sending out bulk emails that do not comply with the CAN-SPAM Act
  • This IP address may have a insecure wireless network attached to it which could allow unknown users to use it’s network connection to send out bulk email

I checked to make sure I didn’t have a virus or botnet software – nope.  (phew!)

I don’t believe I’m sending out spam without my knowledge.

It turns out – my account was hacked and it LOOKED like I was sending out spam even though it wasn’t really me.  Bad karma hackers!  Pain in the patootie for me!

I do know that my emails – including any eNewsletters you might receive – do comply with the CAN-SPAM Act. There is a chance you might be able to help or might have inadvertently affected my email addresses good name.
When you sign up for an eNewsletter for the first time, assuming you haven’t purchased a product, you will need to click a link on an email to confirm that you really signed yourself up – a “double opt-in” if you will.  If you have purchased anything from the website, you are added to an email list.

If you no longer wish to receive any of my emails, PLEASE click the “CANCEL” link at the bottom of the email and don’t just tag the email as spam. Here is what it looks like and it is at the bottom of every email sent unless I’m emailing you personally.

I understand that sometimes you sign up for something and then decide you really want to decrease the number of emails in your inbox.  Totally get it.  But if too many people say my emails are spam, it creates a LOT of work and frustration to get it worked out.  I can’t email some clients, I often can’t email my best friend.  You want me to be able to talk to my clients and best friend, right?  Help me out!

Sometimes people will find they get several copies of the same eNewsletter from me.  If this happens, it is because you have used different email addresses to sign up for different things.

Maybe you used one email when you bought an eBook and another when you signed up for an Ask Call.  The system I use (1ShoppingCart) does make sure multiple copies don’t go to the same address but has not way of knowing if two emails belong to the same person.  To fix the situation, simply unsubscribe one (or more) of your emails from any given list.

I hope you never encounter this lovely problem – it’s a hassle and not the best use of time.  If you can help me avoid it in the future, I am very thankful.
Here’s to your creative success & free-flowing, non-blacklisted emails!

– Tara Reed