The great gift of NO…

In William Ury’s book, The Power of a Positive No [affiliate link], he begins with a quote I want to share:  “A ‘No’ uttered from deepest conviction is better and greater than a ‘Yes’ merely uttered to please, or what is worse, to...

A few tips on how NOT to sell…

Last night my husband and I watched the 2nd episode of The Profit – one of my favorite business shows from CNBC.  This time Marcus Lemonis went to Artistic Stitch in Queens, NY. Quite a few jaw-dropping things happened – from an odd combination of...